Privacy Policy

What we collect

If you submitted a lead form — a Meta instant form or a PaceRev landing page — we collect the information you provide. This is typically your name, phone number, email address, and details about the service you’re interested in, such as your ZIP or postal code, the service needed, and your timeline.

If you signed up for a PaceRev account, we collect your name, email address, and business details (business name, service area, services offered, offers, and any photos or logos you upload for use in your ads). We also store the connections you authorize — your Facebook Page and ad account — so we can publish and manage campaigns on your behalf. Card details are entered directly with our payment processor, Stripe; PaceRev never sees or stores your full card number.

How we use it

We share lead information with the local business whose ad you responded to so they can contact you about the service you requested. Account information is used to provide the Service: creating and publishing your ads, managing your campaigns, delivering your leads, billing your subscription, and supporting your account. We do not sell personal information, and we do not use lead information to advertise to you on our own behalf.

Where your information is processed

PaceRev is a United States company and its systems are hosted in the United States. We use a small set of service providers to run the Service, and information is processed by them under our instructions: Supabase (database and account sign-in), Vercel (application hosting), Stripe (payments), GoHighLevel / LeadConnector (lead capture and follow-up), Meta (advertising and instant forms), Resend (transactional email), and Anthropic and fal.ai (generating ad copy and ad images). Business photos and ad copy you provide may be sent to those AI providers to generate your creatives.

International transfers

PaceRev serves businesses in the United States, Canada, the United Kingdom, Australia, and New Zealand. If you are located outside the United States, your information is transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your country. By using the Service or submitting a lead form, you understand that this transfer takes place. We remain responsible for information handled on our behalf by the providers listed above, and we require them to protect it.

How long we keep it

We keep lead information for as long as the business you contacted maintains its PaceRev account, and account information for as long as your account is active plus the period we need to meet legal, tax, and accounting obligations. You can ask us to delete information sooner using the contact details below.

Your rights

You can ask us to access, correct, or delete the personal information we hold about you, and to stop using it. Depending on where you live, these rights may be backed by law — including UK GDPR, Canada’s PIPEDA, the Australian Privacy Principles, New Zealand’s Privacy Act 2020, and US state privacy laws. We honour these requests regardless of where you live. We will not charge you or reduce your service for making a request.

Contact

To request access to or deletion of your information, contact the business you submitted your details to, or email PaceRev at support@pacerev.com and we will respond within 30 days.